Engaging with fans – helping them get on the metro/shuttles, directing them where are shops/restaurants/attractions, answering questions. *Dress accordingly for the outdoor weather Mandatory training on March 13 from 4:30pm-7:30pm (either 4:30pm, 5:30pm or 6:30pm hour long training) Volunteers will receive their shirt, food & beverage, fan guide, metro pass, parking pass, training and necessary information. There are 2 shifts: 10:30am-2:00pm and 3:00pm-8:00pm. Please indicate in the comment which shift(s) you intend to volunteer. Sign up at http://www.visitbuffaloniagara.com/sports-commission/ncaa-mens-basketball/